Online Shopping In Real Life
The Conservatory offers a thoughtful curation of Wardrobe, Living and Wellbeing from new discoveries as well as heritage brands. Merging the convenience of online shopping with an immersive in-store experience, The Conservatory offers curated edits from over 50 brand partners in a low-stress environment where the high-touch is memorable and the high-tech invisible.
How it Works
Shop online...IN REAL LIFE.
Touch and try from over 50 brand partners to shop with one easy, consolidated purchase powered by TheConservatoryNYC.com
Product tags with a black “Available To Take With You Today” card indicates items that are stocked at The Conservatory.
As Easy As
Create your Private Account Login by visiting The Conservatory at Hudson Yards
Add Items to your Cart & Checkout in One Consolidated Purchase
Receive your Order Confirmation and Shipping Details Directly from the Brands
The items you’ve fallen in love with are on the way!
In Case You Are Wondering
How do I set up an account?
New accounts are set up exclusively in store. Our advisors are on hand to assist you in creating your account on theconservatorynyc.com.
Do I have to provide my billing information?
You can do it when you set up to make it easy for check out, or when you’re ready to check out, you can input the details at that time. Simply enter your contact, shipping, billing and credit card information. Click BUY and your orders will be sent directly to each brand for fulfillment and billing
Can I shop online when not in store?
Absolutely, once you have been to The Conservatory to obtain your account, you can shop with us at anytime.
How do I know the brands I shopped received my Order?
You will receive an email from The Conservatory summarizing your purchases, followed by a separate confirmation email from each brand detailing your brand specific transaction and tracking information.
When will I get my purchases?
Once your order has shipped, you will receive tracking information directly from each brand. The shipping method is chosen at check-out.
What if I need to return something?
Our Brand Partners are prepared and available to help you directly with any customer care needs. Returns or Exchanges are handled directly by the brands you’ve shopped. In the unlikely event you have any trouble with a brand’s customer service, please contact us at .
What if I tried on my size but I don't see it online?
Only items our brand partners have available in current stock can be added to the cart.
Am I going to receive marketing emails?
We respect your privacy. If you prefer not to receive a brand’s marketing emails, you may unsubscribe at any time.
Let’s Get Together
Touch and try on in person. Experience The Conservatory IRL at the Shops at Hudson Yards.
Monday – Saturday 10AM – 9PM
Sunday 10AM – 7PM
Customized and Convenient
We’re located at 20 Hudson Yards - Find Us On The Plaza Level.